Are your products genuine?

Yes. Every product is 100% authentic and sourced directly through authorised distributors and brand channels.

Do you ship across India?

Yes, we deliver pan-India. Orders are typically dispatched within 24–48 hours, and delivery usually takes 3–7 business days depending on your location.

How can I track my order?

Once your order ships, you'll receive a tracking link by email so you can follow it right to your doorstep.

What payment methods do you accept?

We accept all major payment methods — credit/debit cards, UPI and net banking — securely through our payment gateway.

Do I need a prescription?

Most of our dermatology and cosmeceutical products are available over the counter. Any item that requires a prescription will be handled in line with applicable regulations.

What is your return policy?

Please see our Refund & Return Policy for full details on eligibility and timelines.

Need more help?

Reach us at medcubepharma16@gmail.com and our team will be glad to assist.